Shipping policy

At BLACKPINE, we work hard to get your order packed and shipped as quickly as possible.

Processing & Shipping Times

Most orders are processed and shipped within 3–5 business days after your order is placed. During high-volume periods, holidays, or product launches, processing times may be slightly longer.

Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery Times

Delivery times vary depending on the shipping carrier and destination. Please note that shipping estimates are not guaranteed and may be affected by carrier delays, weather, or other factors outside our control.

Order Tracking

Tracking information will be sent to the email address provided at checkout once your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. BLACKPINE is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is lost, delayed, or marked as delivered but cannot be found, please contact the shipping carrier first. If you still need assistance, reach out to us and we’ll do our best to help.